New Feature Request Workflow

Manage software feature requests from ideation to deployment

Objective

Streamline the process of collecting, evaluating, developing, and deploying new software features

Participants (5 roles)

productTeam: Product Team
productOwner: Product Owner
developmentTeam: Development Team
qaTeam: QA Team
devOpsTeam: DevOps Team

Input

Feature requests from stakeholders

Output

Deployed and validated features in production

Process Flow

100%
flowchart LR
    node0["Request New Features"]
    node1["Product Owner Qualify Features"]
    node2["Backlog: Waiting to Develop"]
    node3["Developing Features"]
    node4["Testing"]
    node5["Waiting to be Released"]
    node6["Confirm Features"]

    node0 --> node1
    node1 --> node2
    node2 --> node3
    node3 --> node4
    node4 --> node5
    node5 --> node6

    classDef default fill:#1e293b,stroke:#3b82f6,stroke-width:2px,color:#e0e7ff,padding:10px

Performance Metrics

2-6 weeks

Avg. Completion Time

10-30 features

monthlyVolume

95%

deploymentSuccessRate

85%

customerSatisfactionRate

Stages Overview

100%
PROPERTIES
STAGE 1
Request New Features
STAGE 2
Product Owner Qualify Features
STAGE 3
Backlog: Waiting to Develop
STAGE 4
Developing Features
STAGE 5
Testing
STAGE 6
Waiting to be Released
STAGE 7
Confirm Features
Stage Owners
Product Team
Product Owner
Product Team
Development Team
QA Team
DevOps Team
Product Team
Stage Workers
-
Product Team
Development Team
Product Team
Development Team
Development Team
Product Team
Development Team
QA Team
Duration
1-2 days
2-3 days
Variable
1-3 weeks
3-5 days
1-3 days
2-3 days
Output Fields
• Feature Title*
• Business Justification*
• Priority*
• Finalized Solution for Development*
• Approval Status*
• Estimated Effort*
• Estimated Finish Time*
• Assigned Sprint
• Technical Requirements*
• Features Developed*
• Code Review Status*
• Development Branch*
• Test Results*
• Bug Reports
• QA Sign-off*
• Deployment Date*
• Release Notes*
• Deployment Checklist Complete*
• User Feedback Summary*
• Feature Performance*
• Final Status*
To-dos
• Collect feature requests from various sources
• Perform initial prioritization of requests
• Evaluate features for feasibility and business value
• Make go/no-go decision on feature development
• Add approved features to product backlog
• Estimate development resources and timeline
• Implement new features according to specifications
• Conduct code reviews and ensure standards
• Execute test cases and scenarios
• Document and report any issues found
• Prepare deployment package and documentation
• Schedule deployment window
• Collect user feedback on deployed features
• Make minor adjustments based on feedback

Automation Rules

Automation 1: Field Value Alert

If Priority equals, Then send notification to Product Owner with message: "Critical feature request requires immediate review"

high

Automation 2: Custom Automation

If stage_overdue, Then escalate to developmentManager with message: "Feature development exceeding timeline - review required"

Workflow Summary

Total Stages

7

Total To-dos

14

Output Fields

21

Automations

2