Chat & Conversational News

Product news, M&A, and platform updates from the chat-based marketing, conversational AI, and ads-gen lead capture ecosystem: Respond.io, ManyChat, Tidio, Drift, Intercom, WhatsApp Business, Meta Lead Ads, and the agent platforms moving into B2B.

1. Slack Is Becoming the Front Door for AI Agents: What CX Leaders Should Redesign Before the Pattern Sets

   Apr 17, 2026· Victor Hoang
2. Intercom Raised $250M to Build AI Agents That Sell: What CMOs Need to Decide About Conversational AI Investment

   Mar 27, 2026· Victor Hoang
3. WhatsApp Calls and Chats Are Now in One Platform: What That Means for Your Lead Capture Funnel

   Feb 17, 2026· Victor Hoang
4. Voice Agents Are Now a $11B Category: How Growth Leads Should Evaluate Adding Voice to Their Conversational Stack

   Feb 13, 2026· Victor Hoang
5. The B2B Chat Tool Market Is Consolidating: What CMOs Need to Know About Vendor Stability Before the Next Budget Cycle

   Feb 2, 2026· Victor Hoang
6. Meta Added the Lead Objective to WhatsApp Ads: Here's Why Performance Marketers Should Restructure Their Campaigns Now

   Jan 9, 2026· Victor Hoang
7. A 93% Autonomous Resolution Rate: What Demand Gen Leaders Need to Know About the New Ceiling for AI-Led Lead Qualification

   Jan 6, 2026· Victor Hoang