👀 Hover over any metric to see what's really happening beneath the surface
        
        
            
            
                
                    
                    Project Delivery
                    95%
                    Target: 90%
                 
                
                    ⚠️ The Real Story
                    
                        Quality standards:
                        65%
                    
                    
                        Customer acceptance:
                        45%
                    
                    
                        Post-delivery issues:
                        +187
                    
                    
                        Technical debt:
                        Critical
                    
                 
             
            
            
                
                    
                    Customer Satisfaction
                    4.2/5
                    Target: 4.0/5
                 
                
                    ⚠️ The Real Story
                    
                        Survey response:
                        12%
                    
                    
                        Detractors:
                        35%
                    
                    
                        Support tickets:
                        +156%
                    
                    
                        Repeat business:
                        23%
                    
                 
             
            
            
                
                    
                    Revenue Growth
                    +22%
                    Target: +20%
                 
                
                    ⚠️ The Real Story
                    
                        New customers:
                        +45%
                    
                    
                        Existing revenue:
                        -12%
                    
                    
                        Customer churn:
                        28%
                    
                    
                        Contract renewals:
                        54%
                    
                 
             
            
            
                
                    
                    Team Productivity
                    118%
                    Target: 100%
                 
                
                    ⚠️ The Real Story
                    
                        Overtime hours:
                        +87%
                    
                    
                        Employee turnover:
                        31%
                    
                    
                        Sick days:
                        +45%
                    
                    
                        Training cut:
                        -78%
                    
                 
             
            
            
                
                    
                    Operational Efficiency
                    92%
                    Target: 85%
                 
                
                    ⚠️ The Real Story
                    
                        Process compliance:
                        45%
                    
                    
                        Rework rate:
                        34%
                    
                    
                        Shortcuts taken:
                        67%
                    
                    
                        Automation:
                        12%
                    
                 
             
            
            
                
                    
                    Cost Savings
                    $2.3M
                    Target: $2M
                 
                
                    ⚠️ The Real Story
                    
                        Quality costs:
                        +$1.8M
                    
                    
                        Support costs:
                        +$890K
                    
                    
                        Recruitment:
                        +$450K
                    
                    
                        Lost deals:
                        $3.2M